I’ve crafted a semester-long course based on my book “UX 101: A Primer on User Experience Design.” This book serves as the backbone of our syllabus, offering both beginners and seasoned designers a structured journey into the world of UX.…
User experience (UX) research is a systematic and structured approach to understanding the needs, desires, and behaviors of end users in order to design products that are useful, usable, and enjoyable to use. UX research involves a range of methods…
Happy to announce that I have completed a major revision of my book UX 101. I have added more content on Service Design, Design Thinking, and Agile, as well as deprecated some older content. Links to buy the Kindle and…
First, understand that the user experience design is across multiple industries and areas – software, service design, retail, hardware, you name it. You should focus on the domain that you want to focus your user experience design efforts in and…
The summary answer to your question: no, it’s not. Though I can understand why you would get that impression based on the people you have worked with – people who confuse minimalism with user experience design, or are calling themselves…
I had a great meeting with my team this week discussing customer expectations and needs. As part of the discussion the Kano model, which I was only slightly familiar with, came up. Created in the 1980s, the Kano model explores…
I am a very very strong advocate of usability testing of UI designs (note to self – add an extra ‘very’ into that sentence). It helps you validate that users can understand the interface you are presenting them, it gives…
A primary thing I would find out is who the client’s customers are. Are they middle-class housewives? Gen Y hipsters? If you don’t have an understanding of who the customers are then you will have a hard time designing a…
I’ve set up a couple of usability labs in my time, so I’ll give you some of my advice/lessons learned in that space. First the practical – get lots of wall space. I mean LOTS of wall space. Almost all…
Identify a problem space, evaluate products that try and solve/work in that particular problem space (against some best practices/design principles), and then ideate some solutions/products of your own. Document HOW you approached the problem space – many times the approach…
Joseph Dickerson, I've been a graphic or software designer for 20… The way I have always looked at it is this: if you make an experience as elegant and as usable as possible then you are making life just a…
Joseph Dickerson, Not a Top UX Designer though I aspire to be… The same ability that lawyers have – to be very adept at the core discipline of a domain (user experience design) but also the ability to learn the…
Joseph Dickerson, I've been a graphic or software designer for 20… Know your users. Make what you are doing as useful as you can for them. Make it desirable and as amazing as you can. Be focused on simplicity –…
Let’s go back in time a bit – back in time to those carefree days of yore, when tech companies piled new feature after new feature into each consecutive release of their flagship products… When each new release promoted a…
I just finished watching the great documentary on industrial design Objectified, which has interviews with many of the best designers in the history of the domain, including a personal favorite of mine, Apple’s Jonathan Ive. One moment early in the…
Everything is designed. That basic insight is something I realized many years ago – and, while the idea that someone, somewhere, created the designs of everything around you, wherever you are maybe is an obvious fact, embracing that idea should…