I wrote this article on my Kickstarter project for TechJournal, and thought visitors to my site might like it as well: If you walk down the street of any city in the world and ask people what User Experience Design…
Category: UX Articles
My Quora answers, UX Articles
My background, and how it prepared me for UX
My response to a question on Quora – I decided to share it here… A good question. I’m lucky, in that I’ve done a LOT of different things – and I think that variety of experiences has helped me become…
My Quora answers, UX Articles
Is Apple’s UX consistency slipping with iOS 6?
Short answer: Yes, it's been slipping for some time. Long answer: What is happening is that there are inconsistencies in the UI, not the UX… I know, that's rather pedantic of me to bring up, but there IS a difference.…
UX Articles
Please support my Kickstarter project and help me write #UX 101, a Primer on User Experience Design!
Hi all! Last year I wrote a book on UX called Experience Matters: Essays, Tactics and Lessons on User Experience Design (available on Amazon, iTunes and for the Kindle – currently FREE for the iPad). This book was my first attempt into…
Featured Articles, UX Articles
UX’s Greatest Mysteries, revealed!
I’m a big fan of Penn and Teller, and have been for many years. I saw them live for the first time last month and was blown away at their performance. They were, and are, incredibly entertaining, and if you…
Featured Articles, UX Articles
Tips on how NOT to do a UX design project
I’ve worked on a lot of different projects in my career, and I’ve learned quite a bit. I’ve always said I’d rather learn from someone else’s mistakes instead of my own, but I’ve had ample opportunity to learn from my…
My Quora answers, UX Articles
Can the physical appearance of a moderator influence the results of usability testing?
Yes, the physical “attractiveness” can influence the responses of test participants. If you appear well dressed, it may make the participant feel they have to be more formal and some may look to you as an authority figure, and either…
Geek, UX Articles
Introducing two new apps for Android: Experience Matters and This Week in Geek
I’ve been busy. First, I (finally) ported the companion app for my book on UX design Experience Matters over to the Android platform. It contains book excerpts, the latest news and articles from my This Week in UX site, and…
UX 101, UX Articles
Lessons in UX: Usability is “table stakes”
The world has changed. Here’s how things used to be: Software companies made programs packed with features, and many of these programs were difficult to learn and use. Many of these programs also had too many features, and thus the…
My Quora answers, UX 101, UX Articles
How do you teach someone user experience design?
I will caveat my guidance in this area by stating that there are “soft skills” that all good user experience designers have: problem solving, empathy, communication skills, and collaboration. If a person starts out with a deficiency in one or…
Apple, Technology, UX 101, UX Articles
Lessons in UX: Impatience is the new normal
This week a new app, Next Issue, debuted for the iPad. Called “Netflix for magazines,” the app allows users to read as many electronic magazines as they would like for only $10 a month. It was an instant success, with…
Technology, UX Articles
Native Mobile Apps Offer Advantages Over “Wrapper Apps” for Financial Services
Originally published on Fiserv’s “The Point” Blog, July 10th, 2012. It isn’t much of an exaggeration to say that mobile apps have changed everything. The ways people work, shop and live have been enhanced by dedicated applications that support their…
My Quora answers, UX Articles
What are best practices for mobile UX?
I think you should always include and consider general best practices in user experience design when designing for mobile, as they are foundational. Know your user, test your designs, refine based on user testing… all these should be applied when…
Geek, Technology, UX Articles
Announcing two new websites: This Week in UX and This Week in Geek
I’ve launched two new news sites that I think people will like. The first, This Week In UX, features the latest news and articles in the User Experience domain. It is my semi-automated “sequel” to my This Week in UX…
UX Articles
Lessons in UX: Design for diffused attention
Are you paying attention right now? Complete attention to the words that you are reading on this screen? Or are there two or three windows open on the computing device you are using? Is there also music playing in the…
Apple, Disney, Technology, UX Articles
Walt Disney, the world’s first user experience designer
I’m a huge fan of the Walt Disney Park experience, and my family has traveled several times to Walt Disney World and Disneyland. The service we receive is unparalleled to any other vacation spot, and I always return from every…