Well, I've managed a few teams in my time (cue crogety old man music), and so I have some insights that can help your design team run (semi) smoothly. Some of these recommendations are applicable to ALL types of teams,…
Category: UX Articles
Disney, UX Articles
#UX best practices, Disney style: Lessons from Mickey’s “10 Commandments”
I recently had the privilege of speaking at the Internet Summit technology conference in Raleigh, North Carolina about Walt Disney and how his processes and ideas could be applied in user experience design. In pulling together the presentation deck for…
Technology, UX Articles
How a lack of #UX design may have cost Romney the White House
A very interesting behind-the-scenes story about the recently completed US presidential election cropped up late this week. As we all know, President Obama was reelected, beating Republican challenger Mitt Romney. Looking at the election totals, it showed that while Obama…
My Quora answers, UX Articles
Should content strategy be included in your UX deliverables?
Yes, with a couple of conditions. I have often lobbied that content strategy and "tone of voice" should be a part of any UX architecture, and that type of arguement comes natural and easy for me because… well, I'm a…
UX 101, UX Articles
Lessons in UX: Embrace criticism
I’ve had my fair share of uncomfortable situations in design meetings, moments where the person presenting their work took any criticism of what they were showing as a personal assault, an attack on who they were and what they had…
Technology, UX Articles
Kickstarter rocks! (even though my project wasn’t funded)
If you are a regular reader of this blog, you will have noticed that about a month ago I started a Kickstarter project to help pay for some of the costs associated with writing my planned book on user experience…
UX Articles
Lessons in UX: Create rituals, not designs
I was privileged to be able to speak at WebVisions Chicago last month, and had a great time talking to a packed audience about future interaction models (And I didn’t embarrass myself, so that was a good thing). I was…
UX Articles
Why I’m writing UX 101: A Primer on User Experience Design
I wrote this article on my Kickstarter project for TechJournal, and thought visitors to my site might like it as well: If you walk down the street of any city in the world and ask people what User Experience Design…
My Quora answers, UX Articles
My background, and how it prepared me for UX
My response to a question on Quora – I decided to share it here… A good question. I’m lucky, in that I’ve done a LOT of different things – and I think that variety of experiences has helped me become…
My Quora answers, UX Articles
Is Apple’s UX consistency slipping with iOS 6?
Short answer: Yes, it's been slipping for some time. Long answer: What is happening is that there are inconsistencies in the UI, not the UX… I know, that's rather pedantic of me to bring up, but there IS a difference.…
UX Articles
Please support my Kickstarter project and help me write #UX 101, a Primer on User Experience Design!
Hi all! Last year I wrote a book on UX called Experience Matters: Essays, Tactics and Lessons on User Experience Design (available on Amazon, iTunes and for the Kindle – currently FREE for the iPad). This book was my first attempt into…
Featured Articles, UX Articles
UX’s Greatest Mysteries, revealed!
I’m a big fan of Penn and Teller, and have been for many years. I saw them live for the first time last month and was blown away at their performance. They were, and are, incredibly entertaining, and if you…
Featured Articles, UX Articles
Tips on how NOT to do a UX design project
I’ve worked on a lot of different projects in my career, and I’ve learned quite a bit. I’ve always said I’d rather learn from someone else’s mistakes instead of my own, but I’ve had ample opportunity to learn from my…
My Quora answers, UX Articles
Can the physical appearance of a moderator influence the results of usability testing?
Yes, the physical “attractiveness” can influence the responses of test participants. If you appear well dressed, it may make the participant feel they have to be more formal and some may look to you as an authority figure, and either…
Geek, UX Articles
Introducing two new apps for Android: Experience Matters and This Week in Geek
I’ve been busy. First, I (finally) ported the companion app for my book on UX design Experience Matters over to the Android platform. It contains book excerpts, the latest news and articles from my This Week in UX site, and…
UX 101, UX Articles
Lessons in UX: Usability is “table stakes”
The world has changed. Here’s how things used to be: Software companies made programs packed with features, and many of these programs were difficult to learn and use. Many of these programs also had too many features, and thus the…