Personalization is when the system you are using tailors itself to you and your behavior. A good example of this is Amazon "noticing" what you are buying and changing their front page to feature similar items. Customization is when the…
Category: UX Articles
UX Articles
Highlights from UPA2012, courtesy of Twitter
Apple, Technology, UX Articles
The death of the UI…?
My Quora answers, UX Articles
How would a hotel designed by a UX professional differ from the traditional experience?
My Quora answers, UX Articles
What technique(s) would you use to evaluate and [re]define fields in a lengthy form?
My Quora answers, UX Articles
What are general good practices for improving a design’s usability?
Technology, UX Articles
The rise of the enablers
My Quora answers, UX Articles
What are the benefits of User Experience design?
There are several benefits to user experience design, and I'll list some of them. Before I begin, a quick note: user experience design to me encompasses EVERYTHING, from UI design to customer support processes to retail store design and packaging.…
My Quora answers, UX Articles
How hard is it to communicate to developers a UX point of view?
The best response I have to this question is "it depends." Depends on the organizational culture, the amount of design rationale you have to back up your design decisions, the personalities at play in both sides of the conversation, and…
UX 101, UX Articles
Lessons in UX and Analytics: Users aren’t data
I recently went to a conference where several sessions focused on analytics, and what analytics could provide to businesses of any size. Having some background in analytics myself, I definitely agreed with several sentiments these speakers expressed.. but I also…
UX Articles
Lessons in UX: What is your “benefit case”?
I’ve worked on several design projects that resulted in “dead ends,” situations where what we created didn’t really work. I always try and learn something from these experiences, and a key lesson I’ve learned again and again was that benefits…
My Quora answers, UX 101, UX Articles
What are the principles of good UX design?
These are high-level, but I think still specific enough to be actionable. These are principles to apply to a design project, and good UX design is reflected in these principles. Know your users. Have a firm and clear "target" in mind…
Apple, Technology, UX Articles
Apple’s Next Big Thing could be revolutionizing software development
I used to code. And when I say “code,” I mean write HTML, JavaScript and active server pages – not full desktop applications. This was close to a decade ago, and while I have taken some software development classes since,…
My Quora answers, Technology, UX Articles
How does linkedin measure categories to a 100% complete profile?
LinkedIn, like Google and Facebook, benefits from the more it "knows" about you. As I and others have frequently mentioned, you are not the user of such services… You are the product that the service "sells." In LinkedIn's case, the…
My Quora answers, UX Articles
Why are futuristic UI often referred to as Minority Report-style?
Timing is everything. When Minority Report came out, it was in the early days of the User Experience design field, a time when decision-makers at companies started paying attention to design. As it was the first movie that featured a…