Joseph Dickerson, I'm a practitioner and advocate of User Experie… Empathize two things: the added value that UX design will bring to the process (in that a user centered design process will bring clarity and focus into requirements and make…
Tag: UX
UX Articles
Making ‘Touch Banking’ Work for Customers
Originally written for and published by BAI/Banking Strategies, December 22, 2010 Within the last year, tablet computers, led by the Apple iPad, have made a tremendous splash in the market. While only a handful of financial institutions are currently offering…
UX Articles
Lessons in UI design: Highlight the “tip of the iceberg.”
I’m working on a big design project, and a challenge I’m facing is around information architecture: What is important to the users and should be surfaced and highlighted in the UI, versus other content that is not as important. What…
UX Articles
Want to quickly understand users? “Crowd source” your research, use comments
Last month I was browsing Fark.com, a popular news and community site, and came upon a link to a Wall Street Journal story about how hard it was for college graduates to get a job. One if the main subjects…
Geek, Technology, UX Articles
UX, predicted: What will the future bring?
In my role as a User Experience Architect I have design for and support what users do today, and understand their mental models of how things work. That is challenging enough, and if that was all my job was I’d…
Technology, UX 101, UX Articles
Technology, applied: understand how people use tech and then support their usage and needs
Let’s go back in time a bit – back in time to those carefree days of yore, when tech companies piled new feature after new feature into each consecutive release of their flagship products… When each new release promoted a…
Apple, UX Articles
Interaction Design on the iPad: the apps you need
I have read scores of pundits talk about the iPad being a “consumption device,” that it’s for enjoying content and not creating it. To all these talking heads, I say “phooey!” The iPad is a great device to be creative…
Apple, UX 101, UX Articles
Lessons in UX – “If we understand the extremes, then the middle will fall into place.”
I just finished watching the great documentary on industrial design Objectified, which has interviews with many of the best designers in the history of the domain, including a personal favorite of mine, Apple’s Jonathan Ive. One moment early in the…
UX Articles
Lessons in UX – why multitasking is not necessarily a good thing
One of the many criticisms logged against the brand new, and super-hyped, iPad is it’s inability to do “multitasking” – users can’t run more than one application at a time. Well, technically they can – except only when running Apple-created…
Technology, UX Articles
Lessons in online reputation protection: Or, “think before you post”
The Internet has been a huge boon for the world, allowing people from different cultures and countries to communicate and share ideas, providing tools for businesses and users to increase their efficiencies and effectiveness… and it has also given us…
UX Articles
Lessons in UX: Are you prepared for “Total Information Awareness”?
In recent years one of the big concerns that some civil liberty groups have expressed about the US government has been around a program called Total Information Awareness. This system was intended to be a massive database of personal information…
UX Articles
Zen and the art of user experience design
Simplicity matters. I can’t even count the number of times I have tried to do something in a software program and the process of attempting the task at hand was either needlessly complicated or hard to find or both. I…
Trek, UX Articles
Lessons in UX: When designing user experiences, don’t forget the sound
As you may have seen from many of my other posts here, I’m a big Star Trek fan. Big Big fan. When I got the DVD of the new Trek movie last week, I immediately dived into the extras to…
UX Articles
Lessons in Ux: What interfaces will work for tomorrow’s users? Find out by playing some game systems
One of the many things I am paying close attention to is the demographic group called “Tweens.” These are young people, aged 11 to 14, who grew up in a world where Internet access and mobile devices are ever-present. These aren’t…
UX 101, UX Articles
Lessons in UX: Want to be a user experience designer? Expose yourself to different experiences.
Everything is designed. That basic insight is something I realized many years ago – and, while the idea that someone, somewhere, created the designs of everything around you, wherever you are maybe is an obvious fact, embracing that idea should…
UX Articles
Lessons in UX: Who wins Black Friday? The retailer who provides the best shopping experience
Yes, I was out at 4 AM on Black Friday, the day after Thanksgiving, in order to get some of the “door-buster” sale items retailers were offering to shoppers who hit the stores early. Yes, sometimes I am not terribly…