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Information. We Want… Information. A blog from Joseph Dickerson, UX guy.

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Featured Articles, UX Articles

Saying goodbye to the UX echo chamber

January 18, 2017

I’ve spoken at a number of UX design conferences in the past, though it’s been a while. The past two years my proposals have been consistently rejected, the latest being a rejection of all three of my proposed panels by…

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UX Articles

Lessons in UX: “Ego-driven design”

January 16, 2017

“Look at me. Look at me, look at me, look at me!” – Laurie Anderson One of the major topics of discussion on tech news sites and discussion boards recently has been the launch – one could call it “failed”…

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UX 101, UX Articles

Lessons in UX: You are probably wrong

January 15, 2017

I am a very very strong advocate of usability testing of UI designs (note to self – add an extra ‘very’ into that sentence). It helps you validate that users can understand the interface you are presenting them, it gives…

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My Quora answers, UX Articles

How do you articulate and demonstrate the actual business value of your UX designs?

January 13, 2017

It's tricky, but a key success metric is and always shall be one thing: money. Did the design, when implemented, save the company money (by reducing costs) or make the company money (by increasing sales of an item). I have…

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My Quora answers, UX Articles

Is a UX Architect just ‘half’ a Designer?

January 11, 2017

Interesting questions since my current job is… (checking) a UX Architect for a Fortune 500 company. I'm reminded of a joke from the classic Woody Allen movie Love and Death: Girl: I'm half saint, half whore.Woody: Let's hope it's the…

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My Quora answers, UX Articles

Can the film production process teach the agile world how to make software?

January 10, 2017

I've written articles and presentations around leveraging ideas and techniques from moviemaking in the software development process, and my honest reaction to this question is… No. Moviemaking is definitely a collaborative process, but it is also one that is driven…

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My Quora answers, UX Articles

What tools and processes do you use to prepare wireframes and other interaction design documents for iPhone applications?

January 9, 2017

There are two aspects of the question: one is around tools (“what tool do you/should you use?”) and the secondary question is around process (“how do you go about using your tools?”) I’ll answer the second question first and then…

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UX Articles

Lessons in UX: How businesses should use social networks

January 8, 2017

A colleague and I were discussing social networks and how businesses should work and/engage with them and I realized I’ve never actually written my thoughts on the topic down. Hence, this post. Years ago, I did ethnographic research for AT&T…

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My Quora answers, UX 101, UX Articles

What are some good ways to plan a UX project?

January 7, 2017

A primary thing I would find out is who the client’s customers are. Are they middle-class housewives? Gen Y hipsters? If you don’t have an understanding of who the customers are then you will have a hard time designing a…

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My Quora answers, UX Articles

What did Dieter Rams mean when he said “good design is honest”?

January 6, 2017

I think he means that good design aligns with the materials used and is straightforward about it’s purpose. A coffee pot isn’t made of wax paper, it’s made of materials that support the heat and liquids that you put through…

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My Quora answers, UX Articles

What are some arguments against user experience testing?

January 5, 2017

This is an interesting question. "What are arguments against user experience testing?" My initial response is that there are existing patterns that users are accustomed to, that if you make the controls and experience align to those patterns, you will…

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My Quora answers, UX 101, UX Articles

What should an ideal User Experience Design lab have?

January 4, 2017

I’ve set up a couple of usability labs in my time, so I’ll give you some of my advice/lessons learned in that space. First the practical – get lots of wall space. I mean LOTS of wall space. Almost all…

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My Quora answers, UX Articles

How would you describe your user experience design philosophy in one sentence?

January 3, 2017

Help people live better lives, by letting them do what they want to do quickly and easily… And solve problems for them, sometimes problems they never even knew they had. See question on Quora

Apple, My Quora answers, UX Articles

Do Apple do user study or usability testing on its products at all?

January 2, 2017

No evidence, I'm afraid (I aspire to be a good enough UX designer that someday I MAY be good enough to work for Apple) but I can offer a couple of observations that, as Sherlock Holmes might state, leads one…

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My Quora answers, UX Articles

Why is Address Book on iPad so unuseable?

January 1, 2017

Good question. The address book is using a book paradigm, and I think the reason there is some usability problems with it is two-fold. The first is that the metaphor/paradigm is an obvious one but one that does not work…

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My Quora answers, UX Articles

Do you need to be artistic to be a good web designer?

December 31, 2016

I think that the key to the answer is one word that you have in your question: "artistic." I have worked with a lot of artistic types who could not design a website if their life depended on it –…

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