A couple of months ago the New York Times features a very interesting article discussing the newest features that were being added to Apple’s iOS devices. More an op-ed than a news story, the piece interviewed developers and end user…
In my many years as a user experience designer I have tried many different techniques and approaches to “kickstart” projects. After identifying what worked and what didn’t, I “landed on” the Design Thinking workshop as my “go forward” strategy. Design…
That users actually think about what they are doing. As designers, we are focused on creating the best experiences for users, so we focus on the steps and interactions that users access to get things done. That attention to detail often…
One of the interesting trends I am seeing in tech is the idea around “Minimal Viable Product.” This concept is all about Return on Investment: What the product that can be offered to consumers that provides the highest return on…
After getting a lot of feedback (some good, some bad – all helpful) I have made some revisions to UX 101 and have finished up a second edition of the book. The new edition will soon be available on Amazon…
First off, let’s discuss the term “UX Roadmap.” I’ve heard it used in a couple of different ways. Here’s one definition, from UX Game Changers: The UX roadmap defines the stages of the user delivery. And while demands can change…
When you are structuring the information architecture for the content and functionality you are providing to your users, you need to think of how those users think of the domain. How do they think of the information? What preconceived models…
No man is an island – to be an effective UX professional you need to work and partner with people with different backgrounds, skills, and priorities. If you don’t build solid relationships with the many people responsible for executing the…
One of the things I get asked a lot by people interested in user experience design is “How do you do what you do?” The sometimes want specifics, but often the question is broad… what is your process? So, let’s…
What we now call “user experience design” began a lot longer ago than many people realize. In fact, you can trace UX design WAY, WAY back… all the way to when humans created the first tools. A tool in its…
I am writing my new book UX 101 the same way that two of my literary idols, Arthur Conan Doyle and Charles Dickens, did: in serial, one chapter at a time. I hope to post a new segment every week…