Joseph Dickerson Well, my "day job" is designing mobile and online banking apps, so I've spent some time thinking about this question (a couple of years, in fact). The most important thing I've learned (through various iterations, user tests, and…
Tag: UI
My Quora answers, UX Articles
What are some best practices that can increase the usability of long (20 question+) web forms?
Well, the first thing I would do, when looking at a long web form, is question why it was long in the first place. Do you really NEED to ask all the questions that you are presenting? Is there anyway…
UX Articles
Lessons in #UX: It’s not about “channels”, it’s about doing things
I’ve been in lots of business meetings discussing mobile and/or tablet “strategies” lately, and I often shake my head at what I hear proposed by people who, frankly, should know better. Too many of these proposals are about features and…
My Quora answers, UX Articles
What do you need to do to manage a UX team effectively? Some advice…
Well, I've managed a few teams in my time (cue crogety old man music), and so I have some insights that can help your design team run (semi) smoothly. Some of these recommendations are applicable to ALL types of teams,…
UX Articles
Why I’m writing UX 101: A Primer on User Experience Design
I wrote this article on my Kickstarter project for TechJournal, and thought visitors to my site might like it as well: If you walk down the street of any city in the world and ask people what User Experience Design…
Featured Articles, UX Articles
UX’s Greatest Mysteries, revealed!
I’m a big fan of Penn and Teller, and have been for many years. I saw them live for the first time last month and was blown away at their performance. They were, and are, incredibly entertaining, and if you…
Technology, UX Articles
Native Mobile Apps Offer Advantages Over “Wrapper Apps” for Financial Services
Originally published on Fiserv’s “The Point” Blog, July 10th, 2012. It isn’t much of an exaggeration to say that mobile apps have changed everything. The ways people work, shop and live have been enhanced by dedicated applications that support their…
My Quora answers, UX Articles
What are best practices for mobile UX?
I think you should always include and consider general best practices in user experience design when designing for mobile, as they are foundational. Know your user, test your designs, refine based on user testing… all these should be applied when…
Apple, Technology, UX Articles
The death of the UI…?
Based on the presentation given at UPA 2012 this June. I have spent a lot of time over the past month looking at alternate methods of interaction, different ways people can engage with technology other than the traditional mouse/keyboard paradigm.…
My Quora answers, UX Articles
What technique(s) would you use to evaluate and [re]define fields in a lengthy form?
One of the first things I would do is get a better understanding of is usage. What is the information that is being entered going to be used for? A good sense of what is important and what is not…
Technology, UX Articles
The rise of the enablers
I travel quite a bit for work, and as I recently sat in a hotel room I started thinking about all the steps that brought me to that room. I booked the flight and the room online, I flew from…
My Quora answers, UX Articles
Why are futuristic UI often referred to as Minority Report-style?
Timing is everything. When Minority Report came out, it was in the early days of the User Experience design field, a time when decision-makers at companies started paying attention to design. As it was the first movie that featured a…
Featured Articles, UX 101, UX Articles
Lessons in UX: How a high-level design makes everything better
I’ve been in several meetings where the words “high level design” was bandied about by designers and stakeholders. The importance of a high level design… well, it was unquestioned. A high level design was absolutely vital, to ensure the success…
My Quora answers, UX Articles
Can a product be an experience – or is one a subset of the other?
No, a product is not an experience, it is part of an experience. As I've written before, the idea that anyone can "design an experience" is incorrect. You design solutions and products that are a part of user's experience, and…
My Quora answers, UX 101, UX Articles
What are the foundations that need to be laid out before designing an interface?
I have used multiple techniques to do this, depending upon the amount of time available on the design project. At the very least, you need to have focus as to what you are designing, and know the target audience for…
My Quora answers, UX Articles
When should you disable a feature rather than hide it?
Disabling a feature is best applied when it shows the user that they can do something, just not right now. Two examples are menu options that aren't available, or a data entry field that they can't edit. This could confuse…