During the announcement of the new iPhone this week, Apple unveiled their new “3D Touch” interaction model, which involves new ways of accessing functions and features. The big demo of this new model involved how in the upcoming version of…
It depends on the platform and the application. When it comes to computer hardware, an ethernet port or an optical drive were “must-have” features for the longest time… until they weren’t (users started using wi-fi and most download their media).…
Keep context in mind Will it be at “normal” kiosk height or a table-based unit? Will it be in a store or another place, like a lobby or a mall? Understand the environment that the Ui will be in. Make…
In my career as a user experience designer and researcher, I’ve interviewed or tested scores of end users through the years, and I see a trend show up over and over. Users have often told me that they KNOW that…
One of the many things that occurs in the life of a User Experience designer is the need to justify our advocacy, and ask the obvious questions that come our way: Why is design important? Why should the experience be…
Product thinking is a more holistic view than UX/design thinking… and it’s also much more complicated. I’ve been both a product designer and a UX consultant, and when you work in product design you have to think about a lot…
I love cooking shows, especially ones where people explain to you the science and the techniques of cooking. Alton Brown is a particular favorite – his Good Eats show taught both cooking and how things like heat and pressure impact…
“You’re just an enabler!” Yes. Yes, I am. I am not an enabler that a Doctor Phil would shame on his show, an encourager of destructive behavior. I’m an enabler because I’m a user experience designer: I create software and…
One of the more interesting things I’ve been able to do in my career is establishing a user experience team’s design process. Obviously, there are standard phases and steps all UX processes share – some form of discovery and research,…
We live in a bubble. When I say “We”, I refer to my fellow travelers in user experience design. We read tech articles on new software releases, we look at design sites and study style guides from Apple, Amazon and…
I’ve been doing user experience design for more than a dozen years now, and I’m still learning. Part of why I’m still learning is the technology that users interact and engage with is evolving at a fairly rapid clip, and…
There’s been a lot of discussion over the past year or so about the “Internet of Things”, which basically posits that soon everything will be connected to the cloud and this interconnectivity of hardware will revolutionize our lives. To this…
There are two big topics in technology right now: The Internet of Things and Wearables. While I have some very distinct opinions on the former, I’ll leave that for another day. Today I’d like to discuss the space called “wearables”.…
I was unable to make the deadline to contribute to the “UX Trends” article UX Magazine recently published due to other commitments (curse you, international business travel!), but I am never one to let good content go to waste. So,…
Last month I had the pleasure of speaking at Digital Summit Dallas on UX – specifically on how the philosophies of Bruce Lee can help make anyone become a better user experience professional. Here’s the presentation I gave:
Looking over my traffic logs and wrapping up the year, I decided to compile a Top 10 list of the most-read articles of my site this past year (hey, everyone is doing it). It’s actually a somewhat surprising list: Number…