Two stories this week peaked my interest. On the surface they don’t appear to have a lot in common, but I think both reflect the same significant cultural trend. Story number one: The iPad magazine The Daily, introduced with great…
Category: Technology
Apple, Technology, UX 101, UX Articles
Lessons in UX: Impatience is the new normal
This week a new app, Next Issue, debuted for the iPad. Called “Netflix for magazines,” the app allows users to read as many electronic magazines as they would like for only $10 a month. It was an instant success, with…
Technology, UX Articles
Native Mobile Apps Offer Advantages Over “Wrapper Apps” for Financial Services
Originally published on Fiserv’s “The Point” Blog, July 10th, 2012. It isn’t much of an exaggeration to say that mobile apps have changed everything. The ways people work, shop and live have been enhanced by dedicated applications that support their…
Geek, Technology, UX Articles
Announcing two new websites: This Week in UX and This Week in Geek
I’ve launched two new news sites that I think people will like. The first, This Week In UX, features the latest news and articles in the User Experience domain. It is my semi-automated “sequel” to my This Week in UX…
Technology
Busy work
I’ve been focused on personal productivity for a long time, and have continuously looked for ways to get things done quickly and well. One of the things that I have noticed, though, was I sometimes applying processes and techniques that…
Apple, Disney, Technology, UX Articles
Walt Disney, the world’s first user experience designer
I’m a huge fan of the Walt Disney Park experience, and my family has traveled several times to Walt Disney World and Disneyland. The service we receive is unparalleled to any other vacation spot, and I always return from every…
Apple, Technology, UX Articles
Lessons in UX: How to design a great voice interface system
One of my first jobs in user experience was designing an interactive voice response system for my company’s customer support line. it was more challenging that you might think… we had to understand the mental model of users who would…
Apple, Technology, UX Articles
The death of the UI…?
Based on the presentation given at UPA 2012 this June. I have spent a lot of time over the past month looking at alternate methods of interaction, different ways people can engage with technology other than the traditional mouse/keyboard paradigm.…
Technology, UX Articles
The rise of the enablers
I travel quite a bit for work, and as I recently sat in a hotel room I started thinking about all the steps that brought me to that room. I booked the flight and the room online, I flew from…
Apple, Technology
The future, predicted: How Apple can “own” mobile payments (UPDATED!)
One of the domains I pay particular attention to is person-to-person and mobile payments (I’ve also done some design work in this space). Right now, there is a lot of discussion/debate/chatter around near field communication (NFC) technology and how it…
Apple, Technology, UX Articles
Apple’s Next Big Thing could be revolutionizing software development
I used to code. And when I say “code,” I mean write HTML, JavaScript and active server pages – not full desktop applications. This was close to a decade ago, and while I have taken some software development classes since,…
My Quora answers, Technology, UX Articles
How does linkedin measure categories to a 100% complete profile?
LinkedIn, like Google and Facebook, benefits from the more it "knows" about you. As I and others have frequently mentioned, you are not the user of such services… You are the product that the service "sells." In LinkedIn's case, the…
Apple, Technology
The ghost of Steve Jobs
I recently watched the video of Apple’s announcement of the new iPad. It was, like all Apple product announcements, a familiar affair. It started with statistics, it teased features, it detailed specs, and demonstrated new programs designed to take full…
Family, Technology
We are ephemera.
I had a very emotional day this week when I found out an old friend of mine had passed away over a year ago. I was upset, and angry at mutual friends who already knew and hadn’t reach out to…
Technology, TV
First world problems
When I went back to the US during Christmas (on a break from the project I’m working on overseas) I was greeted with a score of problems. My mail was piled high and deep on my desk. My computer needed…
Technology
Mobile Banking: SMS, App, Web or All of the Above?
Originally published by Credit Union Times on December 9, 2011. When it comes to providing mobile banking to your members, the first question is: Should you do it? Looking at the increasing adoption rate of smartphones, and the number of…