
As I look at how the user experience design domain has evolved over the past few years, one thing has become very clear to me: Screens aren’t that important anymore. In the early days of UX, screens was a primary…
I had a great meeting with my team this week discussing customer expectations and needs. As part of the discussion the Kano model, which I was only slightly familiar with, came up. Created in the 1980s, the Kano model explores…
I’ve spoken at a number of UX design conferences in the past, though it’s been a while. The past two years my proposals have been consistently rejected, the latest being a rejection of all three of my proposed panels by…
I’m actually quite involved and interested in this question, as my job is to design computer interfaces and support new opportunities in user experiences that I could not have even dreamt of even 5 years ago (I did mobile design…