One of my first jobs in user experience was designing an interactive voice response system for my company’s customer support line. it was more challenging that you might think… we had to understand the mental model of users who would…
Personalization is when the system you are using tailors itself to you and your behavior. A good example of this is Amazon "noticing" what you are buying and changing their front page to feature similar items. Customization is when the…
'Kids in the Hall': The Lost Sketches http://t.co/WsBL3c1C # Lone Ranger Way Over Schedule, Way Over Budget And Getting Rewritten… ME: Hollywood is broken. http://t.co/iwZXh9Pj # Was looking forward to Prometheus but after several family members saw it & were…
RT @guardianfilm: Hugh Laurie in talks to play villain in Robocop remake http://t.co/JFiJWYvi ME: It's not Lupus. It's never Lupus. # Not writing? There's an app for that: Write or Die http://t.co/xJEJVoy9 # "I'm an average nobody… Get to live…
I was able to attend and speak at Usability Professionals Association 2012 last week in Las Vegas, and it was quite a learning experience. I got a lot out of it, and was also grateful for the opportunity to share…
After using the new #ios6 map app to direct me to work, I hope they make a bigger battery in the iphone 5… It lost 20% power in 45 minutes # Ann Rutherford dies at 94; actress was in 'Gone…
Based on the presentation given at UPA 2012 this June. I have spent a lot of time over the past month looking at alternate methods of interaction, different ways people can engage with technology other than the traditional mouse/keyboard paradigm.…
The Kessel Run, A Star Wars Themed Spoof of The Cannonball Run poster: http://t.co/5RDjo6KF # Watching liveblog from #wwdc keynote. Wow, the next gen MacBook Pro looks very very nice… Like a Macbook Air on steroids. And meth. # $2199…
"HBO’s future is in standalone streaming. It just doesn’t know it yet." http://t.co/mfmxod2m # Go Ape! All 5 classic Planet of the Apes films in a DVD box set only $25! http://t.co/Zgda9ujO # Recovering from my Vegas trip. My legs…
Now for some #followfriday tweets: Follow @laurafaulkner who was awesome presenting at #upa2012 #UX # #FollowFriday the mighty @mfrost11, a fine man and a guy who has written a lot of stuff I enjoy. # Finally, boldly go and #followfriday…
1st official Doctor Who pic of Matt Smith with his new Companion http://t.co/2O0ndC6z # Keep up with the latest #UX news and tweets with my Experience Matters app for the iPhone: http://t.co/p4M9MaUi # Malcolm McDowell rips Patrick Stewart & William…
Someone's making a #Community video game based on the one from the TV show http://t.co/GVJ7M1xZ ME: Cool cool cool. # Good morning #upa2012 Please attend my Unconference session at 3 on the death of the UI, Hotels 2.0 and how…
Sign you’re getting old, #27 you sit in your Las Vegas hotel room reading at 10 o’clock at night when you’re IN LAS VEGAS. # Just heard Ray Bradbury died. I have an autographed copy of his Zen & the…
The unimportance of practically everything: http://t.co/MYkfJYuL # 5 Useful Lies to Tell User Research Participants http://t.co/NYIuOoCr #ux # 'Community' Leads Critics' Choice Television Awards Nominees http://t.co/1AHnQZ8N # Infographic: ‘Pulp Fiction’ Chronological Order Flow Chart http://t.co/VBoAoiqV # RT @butlerhouse: #UPA2012 iPads…
Packed and ready to fly to Vegas for #upa2012 Looking forward to meeting some of my #UX colleagues (and revisiting some old friends). # RIP Matthew Yuricich, SFX genius and matte painter extrordinaire: http://t.co/6j2o4NBE # Apple's iPad helps budget airline…
“Nobody walks into this booth when I’m making my art!” They had me in the first five minutes. As Steely Dan’s classic title song blared over the opening titles, I knew I would find a lot to enjoy in FM,…