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Continue to ChatLessons in UX: How to engage with angry customers on social media https://www.josephdickerson.com/blog/2016/05/01/lessons-in-ux-how-to-engage-with-angry-customers-on-social-media/
Lessons in UX: How to engage with angry customers on social media https://www.josephdickerson.com/blog/2016/05/01/lessons-in-ux-how-to-engage-with-angry-customers-on-social-media/