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Continue to ChatLessons in UX: Impatience is the new normal https://www.josephdickerson.com/blog/2012/07/13/lessons-in-ux-impatience-is-the-new-normal/
Lessons in UX: Impatience is the new normal https://www.josephdickerson.com/blog/2012/07/13/lessons-in-ux-impatience-is-the-new-normal/