Professional Biography and Lectures
Joseph Dickerson is a User Experience Architect focused on improving the usability of on-line and mobile applications and implementing the newest interactive technology. Dickerson has a decade of experience in software design and user research and made it his mission to make technology better and easier for people to use.
Before becoming a lead designer for fortune 500 company Fiserv (stock: FISV), Joseph worked at Cingular Wireless/AT&T’s human centered design group, where he implemented processes in user testing and design and helped setup Cingular’s first usability lab. He has provided both design and usability testing for many different sites and systems, as well as lead field studies and ethnographic research on a variety of topics. A specialist in the fields of Accessibility and Section 508 compliance, Joseph has also consulted with the CDC to ensure people with disabilities had equal access to their systems.
Dickerson has a keen sense of humor and insight into the newest web technology and trends, and what they mean for you and society in general in the days to come. He can also provide expert reviews of sites for a nominal fee (preferably a Guinness or a gin and tonic).
Dickerson is a member of Usability Professionals’ Association and CHI Atlanta. He is also a trained journalist and has a degree in Information Technology.
Contact Joe at josephcdickerson@gmail.com
Available lectures (1 hour each)
Accessibility in Web Site and Application Design
There are thousands of web users with disabilities. Want them to view your content or buy your product? If so then help them do it! In this session, Joseph Dickerson, accessibility and human factors specialist, discusses why accessibility is important and tips to make content and web applications accessible.
Boot-strap usability: How to test your sites and systems with little or no money
Usability testing is a vital step in ensuring web site design or applications are effective and useful for their target audience. Consultants charge thousands of dollars for formalized, rigorous testing. In this session, Joe Dickerson, senior information architect and user interface designer for Checkfree, offers suggestions on how to do “quick-and-dirty” usability testing that produces results you can use.
Persona-Driven Design
Creating and using personas is a key facet in the user-centered design process. In this session, Joe Dickerson, senior information architect and user interface designer for Fiserv, details how his company and others user personas to create more affective successful products.
GTD: A Primer for IT-folk
This presentation discussed general principles of David Brown’s Getting Things Done methodology of personal productivity and applies these principles to individuals who work in Information Technology. Joseph Dickerson, user advocate and senior information architect, brings his witty attitude to bear in teaching IT professionals on how to get more done in less time.
On User Experience – and Screenwriting
Good screenwriters focus on character, action and plot. Some of the best practices in screenwriting can be applied to UX design and research to help make a good application even better. In this panel Joe Dickerson will discuss some of these techniques.
How to build a UX SWAT Team
Techniques used by the elite police SWAT teams may seem out of place when it comes to building and running a User Experience group, but several methods they apply are equally applicable when it comes to managing work, tackling projects, and solving design problems. User Experience Architect Joseph Dickerson from Fortune 500 company Fiserv helps make the connections.
Comments on this entry are closed.