NOTE: Much of this content is based on two earlier blog entries I wrote here a while back in 2009, so I added some additional and more recent details to come up with this revised version… Prescreening users First, prescreen your…
Tag Archive for Mobile
What is the next frontier in mobile UX/UI design?
by Joseph Dickerson • February 4, 2013
Three things that are going to be a big focus for mobile UX/UI designers in the years to come: Voice Interaction: Accessing information from your mobile device or the cloud through speech is here now, but we "turn it on"…
What are the big topics in mobile user interface design discussions in 2013?
by Joseph Dickerson • January 31, 2013
Web vs. native apps. Still. While the majority of companies are pretty firmly in the "native app" space, there are still debates and discussions taking place around HTML 5 and it's capabilities. The problem is, HTML 5 can't do everything…
Lessons in #UX: It’s not about “channels”, it’s about doing things
by Joseph Dickerson • December 2, 2012
I’ve been in lots of business meetings discussing mobile and/or tablet “strategies” lately, and I often shake my head at what I hear proposed by people who, frankly, should know better. Too many of these proposals are about features and…
Native Mobile Apps Offer Advantages Over “Wrapper Apps” for Financial Services
by Joseph Dickerson • July 10, 2012

Originally published on Fiserv’s “The Point” Blog, July 10th, 2012. It isn’t much of an exaggeration to say that mobile apps have changed everything. The ways people work, shop and live have been enhanced by dedicated applications that support their…
What are best practices for mobile UX?
by Joseph Dickerson • July 9, 2012

I think you should always include and consider general best practices in user experience design when designing for mobile, as they are foundational. Know your user, test your designs, refine based on user testing… all these should be applied when…
The future, predicted: How Apple can “own” mobile payments (UPDATED!)
by Joseph Dickerson • May 2, 2012

One of the domains I pay particular attention to is person-to-person and mobile payments (I’ve also done some design work in this space). Right now, there is a lot of discussion/debate/chatter around near field communication (NFC) technology and how it…
Which mobile apps offer a perfect user experience?
by Joseph Dickerson • February 12, 2012
Perfect is the enemy of good, and perfect is also a very high bar to achieve. I don't know if I'd say that the following are perfect, but they ae very good indeed: Simplenote let's you take notes and write.…
UX for Mobile: What are the best methods for doing contextual user research for mobile?
by Joseph Dickerson • November 18, 2011
Here’s what I did when I did a contextual research project around mobile usage and habits two years ago: First, I interviewed people. A lot of people. 30 people in three different states. I asked them about how they used…
Why are our "smart devices" so dumb?
by Joseph Dickerson • November 1, 2011
There are some practical reasons, and some pragmatic ones. A "thinking" device is a device that is consuming power to think (to run the processor), and hardware and software designers have to keep a core user need in mind: battery…
What do users expect on the mobile website of a bank?
by Joseph Dickerson • August 22, 2011
Depends on the user and their intent. When you ask what their expectation is, if you do not keep their goals in mind you can’t get a definitive answer. I’ll try and propose some potential goals and then respond with…