Category: Technology

What kind of technologies need to be invented to bring us up to speed with Star Trek?

I’m actually quite involved and interested in this question, as my job is to design computer interfaces and support new opportunities in user experiences that I could not have even dreamt of even 5 years ago (I did mobile design then… for Nokia “candybar” phones.) There are a lot of technological advancements in Star Trek: Read More

UX, predicted: What will the future bring?

In my role as a User Experience Architect I have design for and support what users do today, and understand their mental models of how things work. That is challenging enough, and if that was all my job was I’d be pretty darn busy. Of course, it’s not. I also have to plan for the Read More

Technology, applied: understand how people use tech and then support their usage and needs

Let’s go back in time a bit – back in time to those carefree days of yore, when tech companies piled new feature after new feature into each consecutive release of their flagship products… When each new release promoted a new shopping list of goodies to entice eager buyers to upgrade. Remember all that? Because Read More

Lessons in online reputation protection: Or, “think before you post”

The Internet has been a huge boon for the world, allowing people from different cultures and countries to communicate and share ideas, providing tools for businesses and users to increase their efficiencies and effectiveness… and it has also given us the perfect medium for us to embarrass ourselves and ruin our careers. I am referring, Read More

Review: Bluetooth Star Trek Communicator

I’m a prop collector. Not the actual original props used in movies or TV shows – I couldn’t afford that habit, and if I tried She Who Must Be Obeyed would divorce me – but replica props. I have phasers, lasers, tricorders, pulse rifles, helmets, badges… you name it. And I have a LOT of Read More

Photos: The Atomic Testing Museum in Las Vegas

One of the coolest things my son Hunter and I took in when we went to Las Vegas last week was the Atomic Testing Museum. The museum is very well designed, telling the story of the multiple above-ground and underground test that took place near Vegas. The highlight was the movie that begins with a Read More

Lessons in UX: How to engage with angry customers on social media

“Damned if you do, damned if you don’t.” I think that phrase sums up how many marketing and brand managers feel about social media. If you are a company of any size, you HAVE to have a presence in social media – it is kind of, well, table stakes. Social media is where the conversation Read More

Check out my apps in the Windows store!

Just published lots of geeky apps for Windows 10 on the Windows Store the past week – if you are a fan of James Bond, Star Trek, Twin Peaks, The Prisoner or want to get some of my content on UX in an app, then please do check out the link for all my apps Read More

Why micro-interactions like 3D Touch is a #UX trend worth paying attention to

During the announcement of the new iPhone this week, Apple unveiled their new “3D Touch” interaction model, which involves new ways of accessing functions and features. The big demo of this new model involved how in the upcoming version of iOS users can access contextual functions without having to open the program. Now some of Read More

Consulting Hints and Tips

Having worked as a consultant for several years I have learned quite a bit about how to properly support customers and add value. I’m still learning, but I think I am reasonably proficient To that end, here are some hints and tips that can help you be a better consultant – consider it “Introduction to Read More

In praise of Commodore 64 ads

Inspired by this post, I spent some time seeking out scanned copies of one of my favorite things from my childhood: Compute! Magazine. I had a Commodore 64 as my first computer, and I use edit to learn how to program BASIC. One of the best tools in my education was my subscription to Compute! Each Read More

Chasing the new: Confessions of an early adopter

I’ve got a problem, and a confession to make: I’m an early adopter. Every day, I visit multiple tech news sites, and I spend way too much time drooling over the newest devices that are or will be coming out. I’ve stood in line for the newest iThing – multiple times. I’ve preordered, I’ve bought Read More

Happy 40th Birthday, Microsoft!

It’s been forty years since Paul Allen and Bill Gates incorporated a company to write software and an operating system for a then-young industry. In the four decades since computers have revolutionized how we work and live. Two years ago I became a design lead at Microsoft. It was a “bucket list” item for me Read More

Ten great resources to make you better at #UX

I’ve been doing user experience design for more than a dozen years now, and I’m still learning. Part of why I’m still learning is the technology that users interact and engage with is evolving at a fairly rapid clip, and keeping up with these things is a key to doing effective design. The other part Read More

The internet of things: a contrarians view

There’s been a lot of discussion over the past year or so about the “Internet of Things”, which basically posits that soon everything will be connected to the cloud and this interconnectivity of hardware will revolutionize our lives. To this grandiose vision I have to express a little bit of skepticism. Why? Because, and I Read More

Lessons in #UX: How to design the best wearable experience

There are two big topics in technology right now: The Internet of Things and Wearables. While I have some very distinct opinions on the former, I’ll leave that for another day. Today I’d like to discuss the space called “wearables”. The upcoming Apple Watch is getting a lot of attention, and will (in my opinion) Read More

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