Twenty great #UX quotes

Here’s some of my favorite quotes about user experience design – some are directly about UX, others are about creativity and simplicity. Enjoy.

“A picture is worth a thousand words. An interface is worth a thousand pictures.” Ben Shneiderman

“Good design is honest.” Dieter Rams

“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.” Antoine de Saint-Exupery

“If you can’t explain it simply, you don’t understand it well enough.” Albert Einstein

“If I had asked people what they wanted, they would have said said ‘faster horses.’ Henry Ford

“The architect should strive continually to simplify; the ensemble of the rooms should then be carefully considered that comfort and utility may go hand in hand with beauty.” Frank Lloyd Wright

“Do not accustom yourself to use big words for little matters. A man who uses a great many words to express his meaning is like a bad marksman who instead of aiming a single stone at an object takes up a handful and throws at it in hopes he may hit.” Samuel Johnson

“You can’t wait for inspiration, you have to go after it with a club.” Jack London

“A bad web site is like a grumpy salesperson.” Jakob Nielsen

“Simple is hard. Easy is harder. Invisible is hardest.” Jean-Louis Gassée

“Usability is not a quality that can be spread out to cover a poor design like a layer of peanut butter.” Clayton Lewis

“Confusion and clutter are the failure of design, not the attributes of information.” Edward Fufte

“Make everything as simple as possible, but not simpler.” Albert Einstein

“A lot of what we are doing is getting design out of the way.” Jonathan Ive

“As far as the customer is concerned, the interface is the product.” Jef Raskin

“Simplicity is not the goal. It is the by-product of a good idea and modest expectations.” Paul Rand

“When your work speaks for itself, don’t interrupt.” Henry J. Kaiser

“You are not the work.” Me

“To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.” Jakob Nielsen

“Design is not just what it looks like and feels like. Design is how it works.” Steve Jobs

Joseph Dickerson is a user experience professional and UX Lead for Microsoft based out of Atlanta, GA. He has implemented processes in user testing, design and ethnographic research and provided design and consulting services for many different projects and organizations.

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