OK, finally “cracked it.” Here’s the latest chapte…

OK, finally “cracked it.” Here’s the latest chapter of #UX101, all about content strategy and service design: josephdickerson.com/blog/2013/04/0…

Joseph Dickerson is a user experience professional and UX Lead for Microsoft based out of Atlanta, GA. He has implemented processes in user testing, design and ethnographic research and provided design and consulting services for many different projects and organizations.

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