One of my first jobs in user experience was designing an interactive voice response system for my company’s customer support line. it was more challenging that you might think… we had to understand the mental model of users who would…
Day: June 15, 2012
My Quora answers, UX 101, UX Articles
What is the difference between Customization and Personalization?
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Twitter Updates for 2012-06-15
'Kids in the Hall': The Lost Sketches http://t.co/WsBL3c1C # Lone Ranger Way Over Schedule, Way Over Budget And Getting Rewritten… ME: Hollywood is broken. http://t.co/iwZXh9Pj # Was looking forward to Prometheus but after several family members saw it & were…