A journey of a thousand miles begins with a good map. Or GPS. # Completely tore up some of the design work that I did yesterday and started over. And that's a good thing, folks. #ux # Rushing home. I…
Day: February 23, 2012
My Quora answers, UX Articles
How could bank branches be improved?
As someone who has designed software for many a bank, as well as done ethnographic research in and around branches, I have some very direct ideas on how the banking experience at branches can be improved. Have express lanes. If someone…