Before I became a semi-well-known user experience guy, I did magazine layouts and typography. I also studied/majored in journalism, so I read of the early days of newspapers and how they began. So, I think I’m semi-qualified to provide an…
Day: November 13, 2011
My Quora answers, UX Articles
Is NPS is a good measure of a users experience? Also, are there any other calculations that could measure how a product is perceived by its users?
Yes, I think NPS is a fairly good indicator, but it’s a “one-dimensional” indicator. No matter how many customers you survey it is still just a survey, without much context. Some other ways you can get a sense of how…
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Twitter Updates for 2011-11-13
Save Money by Only Buying Things You'll "Wear Out" http://t.co/gOHs5gYF # Challenge to fandom: I want an Inspector Spacetime short film. Do it. #community # Watching Peter Gabriel's New Blood concert on bluray. It's fantastic. # Watching Sherlock's The Great…