A Tale of two products

Compare and contrast the reponse two big products have gotten over the past six months:

Microsoft Vista: Six months on, Vista users still griping

The iPhone: iPhone buyers have no regrets

Hmm. One of these things is not like the other…

Joseph Dickerson is a user experience professional and UX Lead for Microsoft based out of Atlanta, GA. He has implemented processes in user testing, design and ethnographic research and provided design and consulting services for many different projects and organizations.

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